SIEBEL CRM Online Training Course Content:
Foundations • Implementing Siebel Applications • Using the Siebel Client • Working with Data in the User Interface Architecture and Installation • Exploring the Siebel Architecture • How Clients Access Seibel Data • Installing Siebel software • Introducing Server Administration • Server configuration and Management Security • Securing Siebel Implementations • Controlling Access to views • Controlling Access to Customer Data • Creating the Company Structure • Controlling Access to Master Data • Authenticating Users Exploring Siebel Applications • Understanding object Definitions behind a Siebel Applications • Understanding Siebel Tools to Examine Object Definitions • Understanding the Siebel Data Model • Understanding Business Components • Understanding Party Business Components • Understanding Business Objects Configuration • The Configuration Process • Managing Object Definitions • Editing and Compiling Object Definitions • Understanding the Physical User Interface • Configuring Applets • Configuring Applications, Screens and Views • Configuring Drilldowns • Configuring Business Components and Fields • Creating business Components and Fields • Configuring Pick Lists • Configuring Multi-Value groups • Extending the Seibel Database • Exploring Integration Strategies Enterprise Integration Manager • Exploring Integration Strategies • Introducing Enterpriser Integration Manager • Data Mapping • Invoking Enterprise Integration Manager • Enterprise Integration Manager Consideration Workflow manager • Understanding Siebel Event models • Using Siebel State Model • Introducing Siebel Workflow • Deploying Workflow Processes • Invoking Workflow Processes • Understanding Interactive and Long-Running Flows • Assignments manager • Introducing Assignment Manager • Creating Sales Assignment Rules • Assignment Manager Configuration • Deploying Assignment Manager Deployment • Performance Considerations • Migrating from Development to Test • Using Siebel Remote to Support Mobile clients • Administering Siebel Remote Actuate Reports • Introduction about reports Architecture of report server • Simple reports • Master-child reports • Parameterized reports e-Script • Browser script • Server script • Applet level • BC level • Application and Business services level eRoadmap methodology • Definition stage • Discovery stage • Design stage • Configure stage • Implement • Deploy stage Introduction to Siebel EAI Introduction to Siebel Testing |